Exceeding expectations across omnichannel customer-driven shopping experiences
With high-performing integrated IT systems, retailers can deliver seamless user experiences and frictionless shopping wherever their customers are.
The challenge retailers face is ensuring every back-end application provides a consistent user experience so their digitally empowered consumers can buy goods anywhere, anytime, and anyhow.
Keysight's Eggplant software thoroughly tests every technology layer including, CRM systems, inventory management, and supply chain through APIs to your eCommerce websites and even mobile devices to enable consumers to shop how they like.
Grab a copy of our omnichannel testing guide and exceed your customer's expectations time and again.
In this eBook, you will learn:
- why testing every system is vital to provide a consistent shopping experience
- why AI-driven end-to-end testing is key to delivering a flawless omnichannel experience
- why some user journeys increase cart abandonment more than others
- how behavioral trends can form part of your testing framework
- how your website can increase average order value