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Solution Briefs
Every Salesforce Is Unique
Salesforce sits at the center of daily customer relationship management (CRM) operations for many global enterprises, but no two CRM platforms are the same. User workflows, business-critical rules, and third-party systems are a few of the customizations that make each Salesforce environment unique.
Customizations are vital to ensure Salesforce’s user experience improves process efficiency and productivity. However, changes at the user interface (UI) level alter the codebase, making testing a challenge without the correct tools.
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